Frequently Asked Questions

FAQ Engineering Department - City of Monroe, Louisiana

Q: What do I do if I need my ditches filled-in?

A: If you need your ditches filled in, you need to obtain a culvert permit. In order to do this, simply come into our office and fill out a Culvert/Driveway permit. The fee for this application is $25.00. We will send someone to check the ditch at your address and note what size culvert you will need. After receiving this, call us back to see what your material needs are. You purchase the materials and the Drainage Department will set the culvert. Residential only, not commercial.

Q: How do I signin to MGOConnect?

A: If you need an account in MGOConnect click this link for MGOConnect Instructions

Q: Where do I get a driveway permit?

A: If you would like to add a driveway to your property, and it does not exceed the standard size, you can go to MGOConnect and request a Driveway Permit Application under Permits & Inspections.

Q: Who do I notify about a drainage problem?

A. If you have a drainage problem, you need to contact the Engineering Department and leave a detailed message with the receptionist (329-2210) and someone will get back to you as soon as possible.

Q: Where can I get Flood Insurance Rate Map information?

A. We can assist the public on obtaining information about flood zones. Contact Mr. Kyle Knous at 318-329-2639. WE DO NOT DO ELEVATION CERTIFICATES.

Q: Where can I get a map of the City of Monroe and vicinity?

A. To get a map of the City of Monroe and Ouachita Parish, you may contact the Chamber of Commerce @ (318) 323-3461 or 323-3462. The first map is free, then $1.00 for each additional map.