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MONROE TRANSIT

MTS Paratransit Services

If a disability prevents you from using regular MTS buses, you may be eligible for paratransit services. Call MTS On Demand at (318) 329-2506 to learn about special transportation services for persons with disabilities.

For eligible riders, the MTS Paratransit Services fare is $2.50 each way. Multi-ride tickets are available; contact MTS for purchase details. For those with visual impairments, please call the MTS ADA Manager at (318) 329-2506 for a reader-friendly Word document.

Please note that only MTS On Demand passes may be used for this ADA service; no fixed-route passes may be used for MTS Paratransit Services.

Advanced certification is required to obtain the MTS on Paratransit Services. The certification process generally takes about three weeks and has the following key requirements:

  • The applicant must complete and sign the entire application form. The Healthcare Professional Authorization Release Form may be requested if additional information is needed to determine eligibility.
  • After the form is mailed to the MTS Paratransit Coordinator, the applicant may be scheduled for an interview at the MTS administrative offices.
  • Trips will be provided under the provisions of the Americans with Disabilities Act (ADA) only if both origin and destination are within 3/4 mile of the MTS fixed-route system.

Other restrictions apply. Call MTS Paratransit Services at 318.329.2506 for details.

Schedule a Pick-Up

If you need to schedule a pickup and are already approved for paratransit service, please call MTS Paratransit Services Scheduling at 318-329-2506.

Questions, concerns, and feedback regarding the MTS on Demand service can be sent to [email protected]

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